Interview - King Hussein Cancer Center

King Hussein Cancer Center expansion doubles capacity

Middle East Health speaks to Dr Asem Mansour, CEO/Director General, King Hussein Cancer Center in Amman about the hospital, their care for Syrian refugees and center�s new extension.

Middle East Health: Do you receive foreign patients at the hospital?
Dr Asem Mansour: Yes, KHCC treats patients from almost 20 different Arabic countries. However, its focus, during the last period, was dedicated to many underprivileged patients coming from conflict countries such as Palestine, Iraq, Syria, Yemen and Sudan who would not otherwise be able to receive the life-saving cancer treatment they need.

MEH: What percentage of your inpatients are they?
Dr Asem Mansour: Foreign patients make approximately 27% from total KHCC inpatients

MEH: Which procedures are they mostly seeking?
Dr Asem Mansour: They are seeking a comprehensive state-of-the-art treatment within awide range of procedures covering areas from consultation and second opinion, to chemotherapy or radiotherapy, which are not available in their countries, up to complex procedures in terms of complicated operations and Bone Marrow Transplant (BMT).

MEH: Why do they choose this hospital?
Dr Asem Mansour
: There are many reasons: � We provide comprehensive cancer care: covering all medical specialties � Our multidisciplinary approach in offering medical decisions which are taken by a full team of physicians based on an in-depth study of each case individually � Patients are able to obtain direct consultation from the largest cancer treatment centers in the world � Treatment focuses on the individual needs of each patient including: dedicated areas for children and women, family halls and others � Our convenient location and availability of accommodation at reasonable cost is attractive � There is an ease of communication in Arabic, which is spoken fluently by all staff � There is cultural convergence with regards dietary habits, language, religious beliefs � Our medical care costs are very reasonable medical compared to other hospitals within the EU and the USA

MEH: Is the hospital engaging in any specific marketing to attract foreign patients?
Dr Asem Mansour: The KHCC is currently serving patients in Jordan and the Middle East region. However, and due to the full capacity rate that the center hascontinuously experienced in the previous years, it did not engage in any specific marketing strategies for the attraction of foreign patients. Now that the expansion is complete, we will be looking into possible marketing strategies that would assist in the attraction of foreign patients. The center�s excellent reputation and its continuous efforts to improve its quality of health care and services is what makes most of the patients seek treatment at KHCC. And now that the capacity has doubled, hopefully, we will be able to take more patients in, whether from Jordan or the region, and significantly reduce the referral refusal cases.

MEH: Is the hospital providing assistance to Syrian refugees?
Dr Asem Mansour: Actually, KHCC has provided and continues to provide assistance to cancer patients from the Syrian refugees in the scattered camps in Jordan. KHCC has set up a voluntary Fund to cover the treatment of Syrian refugees. Most donations come from individuals (wealthy donors) or organizations from Jordan and abroad, but still insufficient. KHCC provided the necessary assistance and treatment to about 400 Syrian refugees, which cost the center US$12 million.

MEH: What type of assistance are you providing?
Dr Asem Mansour: � Comprehensive treatment � Financial support for free accommodation, transportation, logistics, etc. � Psychosocial support � Inclusion of pediatric patients in a �Back to School� program in order for them not to miss their right to continue learning while receiving their treatments at KHCC

MEH: Have there been any recent developments at the hospital that you can tell us about?
Dr Asem Mansour: The King Hussein Cancer Center�s recent development is its expansion. This expansion consists of two new towers; one for inpatients and the other for outpatients which will lead to doubling the capacity of the existing Center and providing improved and integrated space for patient care, research and education. These new cutting-edge facilities will enable us to become the main medical hub in the Middle East for comprehensive cancer treatment and care. The 13-floor Inpatient Tower includes:

  • 179 additional patient beds (single occupancy rooms)
  • An expanded Diagnostic Imaging and Radiotherapy Unit
  • An expanded Bone Marrow Transplantation Unit
  • Adult and Pediatric Specialty ICUs
  • Floors specifically dedicated to pediatric patient wards
  • Floors specifically dedicated to adult patient wards

In addition to specialized outpatient clinics, the 10-floor Outpatient Building will have:

  • The first public cord bank in Jordan
  • The Khalid Shoman Educational Center and Auditorium. This comprehensive educational center will include a skills lab, seminar rooms, a physician�s library and a social interactive lounge.
  • Dedicated spaces for women and children, including a Women�s Health Center and an extensive pediatric section to cope with the rising number of pediatric cancer cases.
  • A cutting- edge Cell Therapy and Applied Genomics Department, including state-of-the-art stem cell labs to raise the research capacity of the Center

The new expansion will allow us to offer double the amount of bone marrow transplants to meet the rise in demand for treatment. In addition, the new expansion will house more ICUs so that we can continue to offer highly specialized, around-theclock care.

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Date of upload: 16th Jul 2017

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